I came upon this inspiring video at the recommendation of Nancy Nardin of Smart Selling Tools. Great reminder that there is a difference between “Good Work” and “Great Work”. What are you spending your time on?
Author Archive
Follow Up Some More
We recently talked about the importance of follow up when you provide a prospective customer a quote. I am sure that since then you have been quite fanatical about following up after the quote, right? Well, this tip takes it one step further. When a prospective client tells you that he has chosen a different [...]
Shortcuts
Wouldn’t It Be Easier? “Wouldn’t it be easier to…” …just do a one page quote for the client instead of a more detailed three page quote? “Wouldn’t it be easier to…” …email the client instead of setting up another meeting to go over your proposal in person? “Wouldn’t it be easier to…” …run an ad [...]
Selling With Facebook
Facebook has a reputation as being a huge time-waster, but as a business owner can you afford to ignore a platform that 47.9 percent of Canadians and over 41 percent of Americans use? Among large countries with over 10 million citizens, Canada ranks as the number one nation of Facebook users. Say what you will [...]
Adding A Pinch Of Doubt
Saturday mornings are full of coffee, cartoons for the kids and occasionally a little HGTV for us parents. Early Saturday morning my wife and I watched one of those real estate programs where they take a house in rough shape, fit it and then flip it. This house had all kinds of issues – including [...]
Why I Don’t Sit Next To Babies
Maybe you’ve seen the commercial of the woman rocking a crying baby until he falls asleep. The camera pans back and you realize it is a West Jet Flight Attendant, helping out a distressed mother on a flight. West Jet claims that they “care more” about their guests. Normally commercials and ads about “great service” [...]
Who Decides?
While speaking to a client in a coaching session, we got talking about what makes up his product offerings. I asked him how his product offering compared to his competition? He explained to me with great pride that his service was as good as his much larger competitors. He seemed a little surprised when I [...]
The Right Time
You may remember my prior blog post regarding Domino’s email offers. Their newsletters arrived to my mailbox between 8:34 am and 8:36 am in the morning. What we learned from their bad example is that the last thing a customer is considering over morning coffee is pizza and chicken wings. A simple thing, like not [...]
Be Prepared
Do you have a networking toolkit? No entrepreneur should leave home without one. Take a few minutes now and pull one together. Your kit should contain the following items: * plenty of business cards * couple of pens * invites to an upcoming event your hosting * business cards of professionals you prefer You also [...]